Everything You Need to Know to Become a Flight Attendant
Learn about the lifestyle and what it takes to become a flight attendant.
In-depth situational and behavioural example Interview questions covering.
How to research and apply for flight attendant jobs.
An Excellent primer on how to Become a Flight Attendant
Do you love travelling? Have a knack for customer service? Tired of the corporate world? Or maybe you're a school or university leaver who's unsure what career path to follow? If this sounds like you, then becoming a Flight Attendant might be the perfect short term, or even a long-term career. Imagine being able to travel the world whilst being paid for it! Incredible..think of all the amazing places you could go… London, New York, Paris, Singapore, Dubai.
Why do flight attendants stay in their career for so long? What gives them so much job- satisfaction? What keeps their interest? These are very easy questions to answer. There is never a dull moment! No two days are the same. An average flying day can be full of twists and turns: A routine flight can turn into a medical emergency or adverse weather may cause your aircraft to divert to another airport. Compared to a “9 to 5” career you don’t work as many hours, you rarely see the same passengers twice and you rarely drive in peak hour traffic. It is a great opportunity to see your country and the world. Where else can you shop in Hong Kong, have lunch in Hobart or improve your suntan on the Gold Coast or Honolulu?
In this unique career, you work with different crew every day and your passengers come from all walks of life. You will encounter the “rich and famous”, heads of countries, unaccompanied children, non-English speaking passengers, football teams, nervous first-time flyers and the seasoned flyers. Most airlines offer fantastic rewards not to mention the heavily discounted staff travel benefits for yourself and your family. To fly for an airline is an opportunity to develop and fine-tune your customer service skills, to communicate with passengers in other languages, to deliver service excellence, to develop your career path and above all to be an ambassador for your country.
- The lifestyle of a flight attendant - Know what to expect before fully committing
- The benefits of working for an airline
- Reinventing yourself – having a career change, or starting a new one
- How to write a compelling customer service focused resume
- School leavers and tertiary students considering aviation
- What to expect on the interview day so you're prepared
- How to ace a panel interview
- Over 230 examples of situational/behavioural interview questions
Who This Guide Is For
School Leavers
School and University students looking to take a gap year (and get paid for it!) Part-time tertiary students: How to weave your studies into the flying career.
Corporates
Tired of the corporate world? This book and career is the answer to anyone looking for a career change.
Returning After Children
You've recently had children and are looking to return to the workforce, our manual has a section dedicated to mums and dads looking to return to the workforce.
Thrive On Customer Service
You're someone who thrives on customer service and wants a long-term, flexible career.
Unsuccessful Applicants
You've been unsuccessful. Where to go from here? How to reorganise yourself and land your dream career.
Careers Advisors
Give your students an incredible career choice and opportunity to learn more about the aviation industry selection processes.
About Denise Burns
Reach For The Sky was founded in 2003 by Denise Burns. Denise commenced flying as an “Air Hostess” in 1977 and was a Purser, Line Supervisor and Cabin Manager with both the international and domestic divisions of a major Australian airline.
During this time she trained both on the ground and in air, interviewed both in Australia and overseas, performed cabin crew assessments, conducted observation flights, designed procedures and P.A.’s, performed inaugural and promotional flights, carried out office administrative duties and created training manuals.
Denise speaks Japanese, and in 1995 was a grand-finalist in the prestigious Ansett Australia Reach-out Awards for Excellence. Denise holds a Diploma of Management, Certificate IV Workplace Training and Assessment & Certificate III – Airline Operations. She also holds a Southpac Aerospace Safety/Quality Lead Auditors Certificate.
Denise also operated as a MAM Casual flight attendant for Qantas Airways from 2004 to 2006. During her time at Qantas, she was nominated twice for the Qantas Excel Customer Service Awards. After living overseas, she resumed her career at Qantas in 2012.
Get the guide 100% free
To get you started on your journey I’d like to offer you the flight attendant interview preparation min-guide e-book for free. This guide covers the key points from our complete flight attendant interview preparation manual and it is the perfect starting point to get you prepared for your first interview. This is by far our most generous free resource packed with actionable tips, guides and a list of common questions you will typically be asked in the interviews